Frequently Asked Questions
Everything you need to know about shopping with Shop Joe Brands.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location but generally range from 10-15 business days.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
At Shop Joe Brands, we prioritize ethical manufacturing. Over 70% of our current collection is made from organic cotton or recycled polyester to reduce our environmental footprint.